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BPO Solutions
Business Process Outsourcing - the new Mantra for CTOs and CEOs alike.
Why? Because its a Common Sense approach to containing costs and
freeing precious time to concentrate on Market Penetration, CRM Initiatives,
Employee Morale and more. BPO is not a buzz word. This is a unique phenomenon
that is here to stay. The tangible benefits that it offers show instant success
and increased ROI and profitability to CEOs.
As all other things, rushing in haste towards any BPO service can be disastrous.
Only a company with strong processes and practical solutions can help in
successfully leveraging the benefits associated with BPO.
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The industry is
changing, your competitors are changing and getting better - to compete with that
you need to have the progressive solutions that will give you a winning edge.
BPO is not an initiative that will give splendid results in isolation. Careful
thought and attention is required in selecting the right partner who understands
your unique needs and is flexible and reliable to see things from your view point.
We at A2ZSOFT can assist you in your BPO activities. We can use our
cross-industry and cross-functional expertise to assist you with your BPO
initiatives. The result: You are The Winner!
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Advantages
At A2ZSOFT our humble initiative is to leverage our expertise and experiences
to your advantage. Every situation is unique and has its specific challenges
associated with it. The secret of our success lies in our unique and innovative
approach blended with our expert team that can help present specific solutions
to help you in your BPO initiatives. A2ZSOFT offers significant advantages to our clients:
- Quality
"The cheapest car is the largest selling car." True or False?
False of course!! Very often clients rush in to outsource services with a single
objective in mind: Cost Savings. This may often result in poor quality.
Imagine the embarrassment or loss of business that you could face with a poor
quality product or service. This could be a nightmare for your image. At
A2ZSOFT we firmly believe in providing superior quality of results to our
clients. Quality means outstanding results that are achieved by a systematic
approach with all critical processes in place. This is our commitment to you -
Quality comes first.
- Top-notch Professionals
Our people are our pride. We have the finest and the best professionals to deliver
the expected standard of services to you. Our services will demonstrate to you the
dedication, enthusiasm, work ethics and professionalism that you could expect from
the finest outsourcing service providers. The superlative quality of our services
is a direct impact of the professional quality of our people.
- Flexibility
"You can have any color of candy, as long as its white!"
How often do you hear this? Very often you may face frustration, lack of commitment or
inflexibility to accomodate your requests. At A2ZSOFT, we understand your priorities
and our experienced team realizes that clients do have special requests. We adopt a
unique and flexible approach that helps us deliver the services to you as
you desire.
- Consistency
The largest Fast-food Chain in the country is successful because of the consistency
of the taste, look and feel wherever you go. Imagine if this were to change to
unpredictable experiences each time.
At A2ZSOFT, we promise you consistency each time, every time. We have invested
tremendous time, thought and resources in our processes. The single most important
objective to maintain our integrity and provide a consistently high level of
quality results to you and in turn to your clients.
- Value for your Money
"The most expensive car is the largest selling car." True or False?
"Are you kidding?" We would be out of business even if this thought came to our
mind. We offer Value for your Money. At the end of the day, you will get
outstanding service at a fraction of your current costs. Our pricing is
very competitive based on industry standards for the quality of service that we
provide. In the long run, our clients have appreciated our efforts in providing
Value for Money to them.
- Resource Optimization
"Resource Optimization is an important tool CTOs use to optimize performance and results"
Resource Optimization can make or break any company's performance level. A Successful
CTO is well aware of these strategies. If your business largely depends on Manual
or Repetitive Tasks, you could use Technology and our services in tandem to your
advantage. We can provide the same level of service to you at a much lesser cost.
Hence you could use more professionals by outsourcing. This may enable you to
increase your speed and decrease the response time to your clients. Also you could
use your existing staff to do more business critical activities.
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"The number of businesses starting new outsourcing deals will grow by 30
percent this year."
Source - Gartner Research
"Outsourcing allows companies to focus more on their core business rather
than having to take care of such things as software, human resources or accounting,
while containing costs"
Source - Gartner Research
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At A2ZSOFT, we continuously strive to deliver the services our Clients need for their
BPO. We are big enough to cater to the changing needs of our clients yet focused
enough to give individual care and attention to details and special requests from
our clients. We can work out unique solutions for unique client needs. Give us a
chance and we will prove it. Our Key Focus Areas include, but are not limited to:
QA Validation & Testing
Manual & Automated Testing of Software Applications
End to End Testing & Validation
Develop Test Plan, Test Cases & detailed methodology for QA
Load Testing
Stress Testing
Bug Reporting & Fixing
Web Content
Entering Content for publishing on your Website in HTML, XML, .PDF
Publishing Approved Paper Content directly to your Website
Regular Updates / Maintenance for your Website
Website Design & Related Services
Data entry
Manual Data entry to deliver any desired output formats in .PDF, Web Content,
Online Manuals, Help files and so on:
Books
Reports
Manuals
Journals
Magazines
Legal Documents
Medical Transcriptions
Catalogs
Newspaper & Other Archives
Records
Manual Data Entry to any Database
Manual Data Entry to Web Forms
Any other Data Entry requirements
Data Conversion / Datawarehousing:
Design & develop Databases
Create User Interfaces, Forms for easy Data Retrieval
Flat Text Files to Excel Spreadsheet
Reporting / Web Reporting:
Design & develop standard Reports using tools such as Crystal Reports
Design & Publish Reports to your Website
Design & develop Custom Reports
Payroll Processing:
Payroll Processing for 1 employee to thousands of employees
Internet Search:
Search Public Records based on specific parameters
Internet Searching for varied Subjects
Campaign Follow-ups:
Follow ups with Leads in Campaigns
Follow ups with Trade Show visitors
Follow ups with Guest Book visitors
Follow ups for any other activities
Internet Surveys, Research Analysis & Reporting
Entering Raw Data from Paper Forms to eForms/database/spreadsheet
Compiling Raw Data
Analyzing Data
Reports Generation & Tracking
Statistical Analysis & Graphical representations
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